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Blacklist Monitor Frequently Asked Questions

 
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General

Pricing

Technical

Privacy

Other


What is the Blacklist Monitor service?

The Blacklist Monitor service monitors your IP addresses to see if they are blacklisted on any of up to 100 of the most popular blacklists. ISPs and organizations around the world check against these blacklists to determine if they will deliver your email to their customers. If you are blacklisted and an ISP checks against that blacklist, your message will not be delivered. Blacklist Monitor will tell if you are blacklisted, which blacklists, and how to begin the removal process.

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How does it work?

1) You enter the IP address(s) that you or your ISP typically uses when sending your email messages. If you do not know these IP addresses, we have tools that assist you in finding these.

2) Blacklist Monitor tells you whether you are blacklisted on any of the popular blacklists that we check.

3) You will be sent an email to notify you of any blacklisting.


4) Blacklist Monitor continues to monitor your IP addresses and will notify you of any blacklisting or delisting. You can also check your online reports at any time.


5) Blacklist Monitor also gives you the location where you can find information on how to become delisted from the blacklist. Our licensed versions give you insider tips on how to get removed.


*****Please note - we are not a blacklist, nor are we affiliated with any of the blacklists that we check. We check and monitor known blacklists to see if your IPs are blacklisted. Again, we do not blacklist any of our clients IPs. We only report if you are listed on any of the blacklists that we monitor. ******

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Why do I need to know if I am on a blacklist?

More than 30% of email marketing messages are not being delivered to recipients. Many of these are blocked because your IP address is on a blacklist. AOL blocks more than 80% of the email it receives to its members. Often you are blocked because your IP is in a range of IP addresses that has spammed. You may also be blocked because your IP is an open relay. You need to know where you are blocked and how to become delisted. The more email messages you deliver, the more sales you make. Blacklist Monitor will tell you where you are blacklisted and how to begin the blacklist removal process.

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Which lists does the Blacklist Monitor check?

The Blacklist Monitor trial service checks 15 of the most popular blacklists. Our licensed service will check up to 100 and give you insider tips on how to be removed. While in the trial or licensed version of your account, you can click within the account screen to see a current list of blacklists that are being checked with your particular package.

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Pricing

How much does it cost?

The Blacklist Monitor trial version is free and will check one IP address against 15 blacklists for a seven-day period.

We offer the following licensed packages:

Basic 2

$149.00 US

Monitors up to 2 IP Addresses

Basic 4

$249.00 US

Monitors up to 4 IP Addresses

Basic Plus

$349.00 US

Monitors up to 10 IP Addresses

Professional 25

$649.00 US

Monitors up to 25 IP Addresses

Professional Plus

$949.00 US

Monitors up to 100 IP Addresses

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I'm not sure Blacklist Monitor is right for me. Can I try it first?

Yes, a trial account is available. We will monitor one IP address against 15 of the most popular blacklists. See if you are blacklisted and where to go to be removed.

Licensed versions will check against up to 100 known blacklists. Plus you get insider tips on how to be removed from these blacklists (including AOL's blacklist). Click here for pricing details.

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My trial has expired. How do I upgrade to a purchased account?

Go to the LOGIN screen and type in your username and password. It will state your subscription has expired and 'click here' to renew your subscription. To go to the next screen to purchase, click on the word 'here.'

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Technical

What information does the Blacklist Monitor service provide?

Immediately after entering your IP address(s), the Blacklist Monitor service checks against 15 (trial) or 100 known spam blacklists (licensed version). You can access the report area in your account to see if you are blacklisted on any of these. You also receive an email message to notify you of the blacklisting. Statistics are kept on the time of blacklisting, delisting, and duration of listing. You will also be shown a URL that will lead you to the site that has listed you. Licensed users will have access to insider information on how to be delisted.

Blacklist Monitor will continue to monitor your IP(s) for seven days (trial) or one year (licensed version), keeping you informed of all activity!

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What if I don't know the IP address being used to send my email?

The Blacklist Monitor service offers a number of tools to determine your IP address(s). With your domain name or mail server name, you can easily retrieve this information.

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How does the email notification of a listing work?

You are sent an email after you sign-up for Blacklist Monitor listing any blacklists you are currently on. You are also sent an email anytime you are newly listed on any blacklists. You do not receive constant emails of lists you have already been notified of. However, if you are delisted, you receive an email message to notify you. And if you are blacklisted again on a particular blacklist, you receive a new email notification.

You can also login to your account at any time to view, real-time, any blacklistings you may have.

Important Note *** If you do not receive immediate email notification when you sign-up for your Blacklist Monitor service, it could be because of the following reasons:

1. The email you provided at sign-up is not valid.

2. You or your ISP is using a filter requiring any new sending email address to respond to a challenge message before delivery. As Blacklist Monitor is a mechanized system, it will not be able to do this.

3. Your email client requires us to be added to your "buddy list" to allow us to deliver messages to your inbox. Please add sales@blacklistmonitor.com to your list.

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I have forgotten my username and password. How can I find it?

Email support@blacklistmonitor.com and a Customer Service representative will reply with your details within 24 hours, during office hours.

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Privacy

Do you have a privacy statement?

Yes. You can view our privacy statement, just click here.

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Other

I am getting a lot of spam myself. How can I stop this?

We recommend the product Spamarrest to help you manage the amount of spam that comes into your inbox. Spamarrest works with the challenge/response technology that ensures the emails you get are from live bodies. You have the ability to accept or decline email from certain sources. It is one of the best products for spam control. A free 30-day trial is available.

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Our Suite of Products

Blacklist Monitor

Blacklist Monitor is an online service that will monitor your IP addresses. You will know when you are blacklisted, where you are blacklisted, and what to do to start the blacklist removal process. Reports will keep you informed of the status of your blacklisting and delisting. Email notification will be sent immediately upon blacklisting or delisting.

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